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FENSA

FENSA

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FENSA stands for the Fenestration Self-Assessment Scheme. Following Government encouragement, FENSA has been set up by the Glass and Glazing Federation (GGF) and other industry bodies in response to Building Regulations for double glazing companies in England and Wales.

When replacing windows and doors, homeowners must comply with current thermal performance standards and ensure they get a certificate from FENSA or Local Authority Building Control. FENSA enables companies that install replacement windows and doors to self-certify compliance under these Building Regulations without the need for a separate assessment from Building Control.
Why FENSA?
An independent report commissioned by the Government found FENSA to be the most successful of all competent person schemes to date in the UK, across all industries. FENSA is the leading brand trusted by consumers, all Local Authorities, industry and Government.

FENSA is the industry standard for replacement window and door installers self-certifying compliance with the building regulations.

Here is why you should look for the FENSA logo when having replacement windows and doors fitted in your property:

  • Save time and costs: You do not have to register your window or door installation with the local authority yourself. Not only is the FENSA approach much faster and easier – it will also save you up to £250!
  • Compliance with the Building Regulations without the added cost and time of arranging assessment by Building Control.
  • If you own properties across different local authorities – for consistency of quality and price, you are able to use the same FENSA installer for all installations, as they can work in all Local Authority jurisdictions.
  • Confidence In FENSA Installers: FENSA is the brand trusted by all local authorities, industry and government. An independent report commissioned by the Government found FENSA to be the most successful of all competent person schemes to date in the UK, across all industries.
  • Vetting: All FENSA registered companies are continually re-assessed by an independent inspection body to ensure consistency of Building Regulations adherence and service. Nearly 9000 companies nationwide have joined FENSA which include glazing companies, builders, national and smaller home improvements companies, local authorities, housing associations, property developers. If all these companies trust and use FENSA, consumers can too. If all these companies trust FENSA, homeowners can too.
  • FENSA does not demand any specific brand of insurance from its installers – homeowners and installers have freedom of choice over insurance providers whose policies are underwritten by ‘different’ insurance companies (FENSA is not insurance-led).
  • FENSA proactively protects consumers from the cowboys – not only by withholding the scheme from those unable to pass FENSA’s independent assessments; but also by reporting to Local Authorities and Trading Standards companies who erroneously claim FENSA registration, to enable prosecution. Customers are able to provide a rating score for installers on the feedback form.


All work carried out by a FENSA installer must:

  • Give ‘Deposit Protection’ (where deposit is taken)
  • Give a 5 – 10 year guarantee
  • Offer ‘insurance backed guarantee’ for added peace of mind to cover the installer’s own guarantee

FENSA Building Regulations & WER Certificate:

This will be sent by FENSA directly to you to demonstrate compliance, vital in the event you need to sell your house. If you have lost your FENSA certificate – it is quick and simple to re-order online from this website, or simply call the team. The FENSA team can offer support to your solicitor when tracing missing certificates during the sale of your property.

Replacement certificates for historical installations carried out since this requirement has existed within Building Regulations can also be reordered.

Testimonial Comments

“I would just like to thank all of you for your very professional, friendly and efficient service in organising and installing my new windows. I will not hesitate to recommend you to others (I already have) and hope to be able to come back to you myself someday.”
Anna McCain – Bicton Heath

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01743249243

info@heritageglassgroup.com

01743 249275

Heritage Glass Group
51 Racecourse Crescent,
Monkmoor, Shrewsbury,
Shropshire. SY2 5BW